Your Data, Your Rights

Privacy Policy

Seba Digital respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you use our website or place an order, how we use it, who we share it with, and what rights you have under UK GDPR.

Last updated: August 2026

1. Who we are

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Seba Digital Limited   You can contact us at sales@sebadigital.co.uk or on 020 8567 8550.

2. What data we collect

When you shop with us or contact us, we may collect and process the following personal information:

  • Identity & contact: name, billing and delivery address, email address, phone number.
  • Order data: the products you buy, order history, invoices and communications.
  • Payment data: processed securely by PayPal — we don't store full card numbers on our servers.
  • Technical data: IP address, browser type, device information, pages visited (via cookies and analytics).
  • Marketing preferences: if you subscribe to our newsletter, we record your consent and preferences.

3. How we use your data

We use your personal data only for the purposes for which it was collected, including:

  • Processing and delivering your orders
  • Responding to your enquiries and providing customer service
  • Sending order updates, dispatch notifications and delivery information
  • Sending marketing emails only if you've opted in
  • Improving our website, product range and customer experience
  • Preventing fraud and complying with our legal obligations

4. Legal basis for processing

Under UK GDPR, we process your data under one of the following legal bases: contract (to fulfil your order), legal obligation (e.g. tax records), legitimate interests (improving our service and preventing fraud), or consent (for marketing communications, which you can withdraw at any time).

5. Cookies

Our website uses cookies to make it work and to help us understand how visitors use it. Some are essential (shopping cart, checkout), others are analytics or marketing cookies which you can accept or decline via our cookie banner. You can also manage cookies through your browser settings.

6. Who we share your data with

We only share your data where necessary to deliver our service, and only with trusted partners bound by their own data-protection obligations. These include:

  • Payment processors (PayPal) — to complete your transaction
  • Delivery couriers (Royal Mail, DPD,Evri,Parcelforce) — to ship your order
  • Email & newsletter services — where you've opted in
  • Analytics providers — for anonymised usage data

We never sell your personal data to third parties.

7. How long we keep your data

We keep order records for as long as required for tax, accounting and legal purposes (typically 6 years under UK law). Marketing preferences are held until you unsubscribe. You can request deletion of your account data at any time — see section 8.

8. Your rights under UK GDPR

Right of accessRequest a copy of the personal data we hold about you.
Right to rectificationAsk us to correct any inaccurate or incomplete data.
Right to erasureAsk us to delete your data where legally possible.
Right to restrict processingLimit how we use your data in certain situations.
Right to data portabilityReceive your data in a structured, machine-readable format.
Right to objectObject to marketing or processing based on legitimate interests.

To exercise any of these rights, email sales@sebadigital.co.uk. We'll respond within 30 days.

9. Security

We protect your data with industry-standard SSL encryption across our website and checkout. Payment information is processed directly by PayPal — we never see or store your full card details. Internally, access to personal data is restricted to staff who need it to perform their role.

10. Contact & complaints

If you have questions about this policy or how we handle your data, please contact us in the first instance:

Data Protection Enquiries

Email: sales@sebadigital.co.uk

Phone: 020 8567 8550

Post: Seba Digital,P O Box 824 Greenford UB5 9YF

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO)